Mibe Vibe

Life is 10% what happens to you and 90% how you react to it.  – Charles Swindoll 

I recently read a post on Linked In from a Front Office Manager who had to work a double shift, including the overnight, due to some employee call-offs.  While he admitted that working a double, or overnight, when it is outside of your norm can be difficult… he acknowledged that there is also something really special about it.  He went on to say that he gets excited to welcome guests in the middle of the night because he can give them more personalized attention.  He appreciated the calmness that comes with the night shift that allows him to be more focused with fewer distractions.  He listed his overnight successes: that he’s helped tired travelers find comfort after long flight delays, he's welcomed a tired trucker who just can’t drive any further, and he feels pride in getting everything ready for the first shift coming in that day.  

This article was really interesting and inspirational, in that, it really is all about your attitude and how you approach and react to the unexpected.  The hospitality industry certainly deals many unexpected moments that you, the GMs need to react to do all the time… but with a positive attitude and keeping the MIBE VIBE front of mind: you can always turn trials into triumphs and truly Make It Better Everyday!   

Leadership in Focus: Building Relationships One Step at a Time

As part of our ongoing investment in the growth and development, we’re excited to spotlight a valuable coaching resource in this edition of the Gazette. While many of you participate in quarterly sessions with Greg, we recognize that leadership inspiration shouldn’t be limited to a calendar—so we’re bringing it directly to you.

This month, we’re featuring a podcast episode that truly captures the essence of relationship-driven leadership:

“Skip the Elevator and Take the Stairs” with Matt Hostettler

Apple Podcast

BuzzSpout Podcast

In this episode, Matt shares powerful insights into how intentional, authentic relationships shape successful leaders. Whether you’re managing a team or supporting one, his message reminds us that growth isn’t always about speed—it’s about taking the right steps, consistently.

"People remember how you made them feel, not how fast you moved." – Matt Hostettler

We encourage all leaders—especially GMs—to take 20 minutes this week to listen and reflect. Leadership starts with connection, and this episode is a great reminder that the climb is worth it when you take the stairs.

More coaching content to come in future Gazettes—stay tuned!

Employee Appreciation Week 2025!

Yes, it's that time of year again... with our plans to celebrate everyone at RRI West the week of May 19th... and we can't wait to celebrate our 5-year workiversary!  Believe it or not, it was 5 years ago this summer that the RRI West, you see today, became its own management company and Red Roof's largest franchisee was born!   

SWAG orders due by Friday at NOON EST!

We are leaning into that celebration… and we can’t wait to share more in the coming weeks!