Recognizing Excellence: RRI West's New Employee Reward Program

Hospitality starts in the heart…

Is what RRI West holds true!

Appropriate this month, then…

That we announce to all of you!

Rewards… Rewards…

For our employees who give their best!

A new and improved reward program

When they are really put to the test!

For those that go above and beyond,

With service that’s off the charts…

We present to you, RRI West,

A reward that’s From the Heart!

COMING SOON!  Our new and improved On-the-Spot program for you and your GSRs!  This reward program comes From the Heart when our employees are seen by Operations and RRI West Leadership doing great things each and every day out there in the field.  Rewards will be issued through our Red Rewards vendor, Incentive Services, in increments of $25 and $50!  So, From our Hearts to you… we look forward to seeing you and your teams at your Hospitality Best!

Birthdays & Anniversaries

Happy February Birthday to: 

Ryan Wijangco	Feb 1
Erica Carey	Feb 2
Kelli Combs	Feb 7
Steve Zagzoug	Feb 19
Francis Cunningham	Feb 23
Samantha Betz	Feb 27
Kendra Robinson	Feb 28

Happy Workiversary this month to: 

Ken Metzdorf	11 years
Ryan Wijangco	11 years
Cara Certo	15 years
Justin Schnettler	12 years

In Loving Memory

It is with profound sorrow that we announce the passing of our dear colleague, Idalia Escamilla (GM Laredo). Idalia Passed away on November 24, 2023. She had been diagnosed with an aggressive medical illness at the end of the summer, Idalia spent the past few months bravely fighting it while maintaining her positive outlook and welcoming smile.

Idalia joined our team in September 2021 as the General Manager for the Laredo property. In her brief tenure, she accomplished remarkable feats, turning the property's performance around and surpassing any previous year. Her leadership was marked by grace, and she made every guest feel at home as they entered the lobby. Known for her vibrant presence on the dance floor, Idalia always spoke fondly of her family.

Last week, Idalia's life was celebrated by her friends and family in Mexico. Our hearts ache at the loss of our dear friend and colleague.