Sales Update

Hello Again & Happy Holidays from your Sales & Marketing team!

(How is it already time for the holidays)??!!!

As we finish up 2023, a few friendly reminders:

• Please be sure you are regularly checking (monthly) your FEMA/ELA availability status by logging in and ensuring that your Inn is marked availble for reservations.

• Anything new in your area? Restaurant changes? New attractions? The Sales team is in the midst of another Experience Page scrub – please let us know if you have anything you think should be mentioned, or omitted, on your EP. We want these pages to look as inviting and informative as possible!

• Is your local CVB/Chamber running any holiday campaigns for the hotels in the area that you can be a part of? Some will list any promotions that the area hotels have on their website or in their newsletters. Let us know & we are happy to set a holiday promo VP and get you a link. Check it out!

• Sales Incentive program – it is now over, but we are still tallying revenues that come in through November.

$$$ We will be announcing results and WINNERS next month $$$

Sales Update

Trucking Promotion Reminder

On December 5th, ADOS Kelly Schnorrbusch sent out an email regarding a Trucking Promotion that is available to you through the National Sales Team. Just a reminder if you haven’t already sent your responses regarding truck parking and your desire to participate in the program, send a quick email to her at kelly.schnorrbusch@rriwest.com and cc your ADOS and RVPO with your answers to the following questions.

1. Do you have truck parking?

2. If yes, any notes about the space: (i.e. only if available, adjacent grass lot, etc)

3. Would you like to submit your inn for inclusion in an upcoming Trucking Promotion email?

4. If yes, send at least 2 photos of the space to be sent; make sure the pictures are crisp/not blurry and would provide a good visual for the guest when included on the flyer.

5. Anything else you want shared: (i.e. ¼ mile from X Truck Stop, 24-hour restaurant next door, etc)

Please respond by Friday December 23th with your truck parking info.

As we close out the year, it is a good time to send a note, a thank you, or some good cheer to your regular guests, your inn’s top producers, and current crew business. It can be a simple letter and candy cane left in the room before your regular checks in next time. Perhaps you send an email or holiday card with a thank you to the accounts who stay with you regularly. Make a phone call to that company you’d really love to win more business from in the new year. Remember that gratitude doesn’t have to cost more than a few minutes of your time and it goes a long way.

We see the hard work you put in every day, the sales leads you submit, and the great service you continue to provide, even when things get challenging. We appreciate you so very much.

THANK YOU. We wish you all a happy holiday season!

Sincerely,

Dawn, Cara, Lynette, and Kelly

Happy Fall (For Most of Us)...

While most of us are heading into some beautiful weather, our friends in the Southeast have some rainy days ahead!

Perfect time to remind all who may get this inclement weather (Hello, Florida!), to be sure to double check that your property is marked active for ELA/FEMA bookings!

https://ela.corplodging.com/index.php

In follow up to Septembers regional calls, your ADOS team looks forward to seeing some leads from your GSR’s. Friendly reminder to be sure to have the lead sheets sent printed and at your desk and starting the West Edge training with your newer GSR’s.

Remember, it’s quality not quantity of leads. You are the best example to your team in encouraging these leads. A lot of great leads calling for a rate quote, sitting in your competitor’s lot or walking right through your door. Please help them recognize those opportunities, jot information down and involve your sales team. We are here to assist you all in securing more business!

We appreciate it and please let your respective ADOS know if you need any further information or assistance in getting the teams comfortable with the sales and GSR lead process!