HiFive Tip Program Updates:

As you know, we began testing the digital tip program in April at 12 locations and quickly knew that this program was going to be successful!  We rolled digital tipping out to all inns in July!   Here are some metrics to show our success!

• We’ve taken in almost $5000 in tips for our employees since April 14th

• The average tip is just over $7.50

• More than 15% of our employees have received a tip so far… and almost 25% of our housekeeping teams!

• 60% of RRI West locations have officially received tips through the HiFive digital tipping program!

During our first official weekend for all RRI West locations, we ran a contest for 3 $25.00 gift cards. CONGRATIONLATIONS TO:

MARIA PEJAY	Asheville, NC
CAMRY VEAZEY	Nashville, TN
ANA HERNANDEZ	Alexandria, VA

A $25.00 gift card is on its way for you to spend through our Red Rewards Incentive Program!

CONGRATS… and let the tips keep on coming!

Sales Update

Procurement Update

In the first 3 weeks of the Procurement Portal going live, your feedback has been great - We love it too! The Procurement Portal was built to provide inn management with vetted products that meet or exceed Red Roof brand standards, and with the lowest available pricing. This portal is a living document; and as you engage with it, it will evolve into your go-to site for buying all the products your hotel uses on a regular basis. Changes to product and pricing will be updated monthly to ensure you are accessing the most current and accurate information and pricing. If you notice a product that isn’t listed or have suggestions for improvements, please contact Jon Baaske jon.baaske@rriwest.com.

Reminders and More Info from Procurement –

Minimum Order Amounts for Free Shipping 

• Mill Distributors - $1000

• AHR - $250 for in-stock items

• HD Supply – Free for Avendra items

• Guest Supply – $500 for in-stock items

Please find attached the latest version of the Vendor List. This is also current in West Edge.

• True Red Single-Use Products are currently out of stock. American Hotel expects to be fully restocked by August 30. We have temporary substitutes for all 3 products – they are “Rain Breeze” and listed on the Procurement Portal under Guest Room – Single Use Amenities.  Don’t buy too much as it will be back in stock very soon!

If your property experiences a power outage, you may need to reset your P&G Laundry Dispensersafter the power is restored.

• Keep Your Trash Fees in Check – Never dispose of PTACs, Air Conditioners, or refrigerators in your dumpster.  This will result in added contaminated waste fees and you could result in fines.  Avoid overfilling your dumpster, because overage fees are being charged when the contents are above the dumpster walls, and these fees add up. Be sure that when disposing of boxes that they are collapsed and flat to save space. If your container is consistently running over, watch to see that there is no illegal dumping that’s causing this – post a professionally made sign stating, “No Trespassing – No Dumping” and ensure your gate and the lids are closed. Also, consider your pick-up schedule and size of container. You may need a larger container or need to increase pick-up frequency. Remember to use the WM Portal to change service, report issues, etc. The CHAT option on the WM Portal is awesome too.

  
  

• Your next Procurement Town Hall is Thursday, 8/15 at 1:00 PM EST. Remember that these sessions occur on the 3rd Thursday of each month.

Vendor List for GMs.xlsx

Download XLSX • 41KB