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Rising Together –
Leadership in Every Stay



Integrity | Accountability | Empathy | Passion


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MAY 20th through May 26th


Refer to last week’s memo from your People and Culture team with all of the details surrounding our exciting week!   All orders were due this past Monday, April 29th.  Your EAW product will be shipped directly to your property.  Once we have shipping details, we will get you more information!


As stated last week, each location has been budgeted some additional funds for you to bring some extra “Olympic magic” to your location.  Based on the # of rooms at your property, you have been budgeted $3.00 per room in additional money.  Start Planning today!

 

Need some inspriration to help capture the Olympic Spirit?  Check out these websites: 

 

 

 

 

 

 

 

 

 

 

  • People & Culture
  • May 2, 2024

The past year has been like none other and for many, moving forward sounds a lot easier said than done. We know the precautions to take to be as physically healthy as possible; continue to wash our hands, wear masks when appropriate (or mandated), physically distance when necessary. AND an important component of healing from the challenges of the past year is ensuring our mental health is just as healthy as our physical. There is no “one-size-fits-all” approach to mental health; by design, it is specifically tailored to each individual.

May is Mental Health Awareness month and this year, the National Alliance of Mental Illness (NAMI) has the message of “Take The Moment”. If you, your employees or loved ones are struggling, you are not alone! NAMI, the nation’s largest grassroots mental health organization has many free programs and services near you. Visit www.nami.org to learn more. Additionally, we have an Employee Assistance program available free to all employees! Your mental health is important to all of us at RRI West and your supervisor, leadership team and human resources are all available for support as well.


Click here for information for our EAP:


  • People & Culture
  • May 2, 2024

As we have been discussing on region calls over the last several months… our official test of digital, cashless tipping launched last week! In just over a week, the 12 locations that are testing this program have brought in over $300.00 in tips for their employees!


We continue to see good starting results at our test locations and will be making our first payouts to our employees next Friday, May 10th!  A huge shout out to our test locations for getting these products in the rooms and launching this exciting new program for RRI West: 


#3620 Rockford; #3627 Fairmont; #3628 Huntington; #3648 Boston Southborough; #3646 Naples; #3649 Boston Mansfield; #3656 Columbus OSU; #3659 Austin South; #3660 Seattle; #3721 Boston Logan; #3821 Boston Framingham; #3825 Columbus Downtown. 

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The guests also have the ability to leave a comment and we are seeing some positive responses:

  • “Great customer service Omar!” (Columbus OSU)

  • “The place was spotless, and the linens were fresh!” (Austin, TX)

  • “I have a dog so the quicker the better… thank you” (Boston Framingham)


We are hoping with these initial, positive results, to roll this program out to all RRI West locations by the 3rd QTR.  More results to share and more info to come soon!

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