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Integrity | Accountability | Empathy | Passion

People & Culture
Aug 12, 2024

August Birthdays!  

WISHING THESE AMAZING PEOPLE A GREAT DAY!! 

John Myers

IT Help Desk 

8/2

Robert Carson

FGM

8/4

Mitch Lutton

GM

8/11

Josephine Myers

GM

8/31

Michelle Ward

Training

8/31

August Workiversaries!   

WE ARE SO GLAD YOU’RE CAREER JOURNEY BROUGHT YOU TO RRI WEST!

Alberto Naranjo

AGM

3 years

8/2

Bernard Milligan 

Internal Audit

2 years

8/15

Joe Maddux

SVP

14 years (with us 😉)

8/20

Julie DaWalt

RVPO

36 years

8/26

Antoine Spurling

GM

1 year

8/28

Kendra Robinson

GM

3 years back! 

8/30


People & Culture
Jul 10, 2024

A friendly reminder from our IT department regarding data information, per the RRI West employee handbook.  Please see below and remind your staff of the importance of protecting information on company computers, as well as being mindful of accessing information (including websites) on company computers.


Per the Employee Handbook:


Right to Access and Inspect Computer Information / Waiver of PrivacyAll information created, stored, sent, or received using any Company computer, email and/or Internet system is the property of the Company. The Company reserves the right to and may, without advance notice and at any time, a\ccess, monitor and disclose for any purpose all information on the computer systems. Therefore, Users waive and do not have an expectation or a right to privacy regarding such information. Even if Users use passwords to access any type of information, the confidentiality of any information or message cannot be assured. The use of passwords or other security measures does not in any way reduce the Company’s right to access materials on its systems nor does it create any privacy rights for the Users in the messages and files on any system. All passwords created by a User must be revealed to the Company upon request. The Company reserves the right to view, modify and/or delete any software, information, messages, or attachments at its discretion, regardless of whether such information meets the qualifications outlined in this policy, or whether the information adversely impacts the proper and efficient operation of the system.


Email, Internet, and Transmitted DataCommunications and data transmitted via any Company computer, email or Internet access systems are the property of the Company. Only the intended recipient should access any such data. Although the Company computer, email and Internet access is intended for business use, incidental personal use is permitted. However, any use, whether business or personal, is subject to all aspects of this policy. Users are personally responsible for and strictly prohibited from using or permitting others from using Company computer, email, and Internet resources in an inappropriate manner, including, but not limited to:


  • Using the resources in a way that may be disruptive, offensive to others, harmful to morale or in any way violates Company policies including non-discrimination, sexual harassment, conflict of interest, and code of ethics policies. (this may include both written emails, accessed websites and other forms of media).

  • Messages which are considered offensive include those which contain comments that offensivelyaddress someone’s age, race, color, sex, gender identity or expression, marital status, sexualorientation, religious or political beliefs, national origin, or disability.

  • Distributing or storing chain letters, jokes, solicitations, offers to buy or sell goods, invitations to join or participate in non-company organizations or events, or other non-business material.

  • Emailing of any customer credit card data is strictly prohibited unless the credit card data is encrypted, or password protected.

People & Culture
Jul 9, 2024

INTERNAL PROMOTIONS ANNOUNCEMENT!!  Q2 has been a busy P&C quarter for recruiting our top talent!

 

Congratulations to Mocha Black for her spring 2024 promotion as the GM in Utica, NY!  Mocha has been with us, in Utica, for almost 15 years, secretly helping run the property as our "Resident Night Owl" in a Full-Time Auditor position.  When the GM position became available, she was the first to raise her hand and want to take a chance at proving her skills!  When she's not overseeing the property on the night shift, or catching up on her zzzzz's, Mocha was also building her customer service and data entry skills with a second job at Tractor Supply.    She instinctively knew the needs of the GM position and what time, effort and resources it would require, and the RRI West team excitedly benefited from her accepting our offer and bidding farewell to her retail family.  We are so thrilled and lucky that Mocha has chosen RRI West to be her new, full time focus and continue her hospitality journey.  We know great things are coming to the Utica location under Mocha's new leadership!

 

Congratulations also goes out to Haley Kaiser at Columbus Downtown.  Haley has been our front desk expert on Gina's team since 2008 and has recently been given additional responsibilities in our Sales Department.  While the downtown property has historically had a specific property-based DOS, we knew that with Haley's knowledge of the property, the team and the Columbus area... she was a perfect fit to begin to pick up some additional responsibilities with the sales team.  She will get great guidance from Lynette Savidge and the rest of the RDSM team... and will now be splitting her time between the desk and honing her sales skills for the Columbus market.  We are so excited to see Haley grow in this new way! 

 

And finally, a new promote just this week… so Congratulations goes out to Sarah Loredo in San Antonio who will be moving up from Front Desk to the Assistant General Manager.  Sarah has been at this property since November of 2022… but has been a loyal Red Roofer, previously working at two other Red Roofs in the area… but ended up staying with the San Antonion downtown team!  Sarah goes above and beyond in customer service while staying within the company standards.  She has been the lead front desk person since her arrival… but has shown that it takes a team to make the property successful by helping covers housekeeping two days a week.  She is detail oriented and always the first one to pick up any shifts needed.  Sarah enjoys her job, and it shines through in her presence.  Moving into the AGM role will allow Sarah to master her managerial skills while creating a true team focused culture, alongside her GM, Samantha!

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