"Understanding the Importance of Rating Inquiries in Business"

It is hard to believe that springtime is just around the corner, but it is coming soon, and construction crews are starting to plan out their lodging for their upcoming 2024 projects!

Project managers will shop around, and we want to grab them as soon as possible!!  When they are told “I will have someone call you back” we are wasting precious time to get them an answer. Please be sure you and your teams are fielding these calls and quoting the best possible rates you can so you can secure the business asap!  Otherwise, they will hang up with you and just call the next guy..we don’t want that!

You know your property best and should have long-term rates in mind that you, and your GSRs, can confidently quote.  Please quote the rates and book the business – don’t wait!   

**If you need a little guidance, feel free to reach out to your support team (RM/RVP/RDSM), but do not delay and be sure you let the guest know you will get right back with them.

When a rate is quoted, please then send your lead information along to your RDSM who will follow up & set up the VP.   We will then talk with the contact and source for other business, project information, potential for sub-contractors to the same project, overall needs in your area and assist with any billing needs, such as a UCC or direct bill, the customer may have.

Let’s start building that base business now and make it a great Spring and Summer!!

Seasons PTAC Warranty

When receiving you new Seasons PTAC

1. Check from any damage to units.

2. With a permanent marker write the date install on the top of the unit. This will help with any warranty.

3. Check the name plate for a manufactured date. If not write the model and serial and keep track in an AC track Log, (if unit does not have date of Manufacture on name plate, then the date will be in the serial number.

SEASONS® PTAC & ROOM AIR WARRANTY INFORMATION

YOUR PRODUCT IS PROTECTED BY THIS MANUFACTURER'S WARRANTY:

WARRANTY TYPE:	WARRANTY PERIOD:	COVERAGE:	THE CONSUMER WILL BE RESPONSIBLE FOR:
1-YEAR REPLACEMENT WARRANTY	First year from original purchase date.	Owner has the option of free replacement if the unit fails within the first year due to defective materials or workmanship.	Costs of service calls that are listed under NORMAL RESPONSIBILITIES OF THE CONSUMER.
2-YEAR LIMITED WARRANTY	Second year from original purchase date.	Pay all costs for repairing or replacing parts of this appliance that fail due to defective materials or workmanship.	Costs of service calls that are listed under NORMAL RESPONSIBILITIES OF THE CONSUMER.
LIMITED 3RD-5TH YEAR WARRANTY (Sealed System)	Third through fifth years from original purchase date.	Repair or replace any parts in the Sealed Refrigeration System (compressor, condenser, evaporator, and tubing) that fail due to defective materials or workmanship.	Diagnostic, removal, and reinstallation costs required because of service. Costs for labor, parts other than with respect to the Sealed Refrigeration System. Costs of service calls that are listed under NORMAL RESPONSIBILITIES OF THE CONSUMER.

Normal Responsibilities Of The Consumer

The consumer is responsible for the items listed below:

• Proper use of the appliance in accordance with instructions provided with the product.

• Proper installation by an authorized service professional in accordance with instructions provided with the appliance and in accordance with all local plumbing, electrical, and/or gas codes.

• Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, and repair of loose connections or defects in house wiring.

• Expenses for making the appliance accessible for servicing.

• Damages to finish after installation.

Exclusions

This warranty does not cover the following:

• Failure caused by damage to the unit while in consumer's possession (other than damage caused by defect or malfunction), by its improper installation, or by unreasonable use of the unit, including, without limitation: failure to provide reasonable and necessary maintenance or to follow the written Installation and Operating Instructions.

• Damages caused by services performed by persons other than authorized professionals; use of parts other than Midea replacement parts; obtained from persons other than such Midea professionals; or external causes such as abuse, misuse, or inadequate power supply.

• Products without original serial numbers or products that have serial numbers which have been altered or cannot be readily determined.

Note: Some states do not allow the exclusion or limitation of incidental or consequential damages. So, this limitation or exclusion may not apply.

PTAC Warranty Contacts.xlsx

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How to Create an RM Pro Work Order

Download the below guide on how to create an RM Pro work order:

Reminders for RM Pro Work Orders.docx

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