Holiday Schedule - 2023

2023 Holidays! As we continue to recognize the need for paid holidays as a way to thank you, reward you and provide you an extra day off… we are excited to announce the addition of some new holidays at both the GM and the GSR level! Please see details below! These holidays will automatically be loaded into an employee’s timecard, if eligible.

NEW THIS YEAR!

For all RRI West employees: Juneteenth! Monday, June 19, 2023

For Inn Management: Labor Day! Monday, September 4, 2023

For Inn Management: Your Birthday!

Here are the 2 holiday schedules for you to reference:

Sales Update

Trucking Promotion Reminder

On December 5th, ADOS Kelly Schnorrbusch sent out an email regarding a Trucking Promotion that is available to you through the National Sales Team. Just a reminder if you haven’t already sent your responses regarding truck parking and your desire to participate in the program, send a quick email to her at kelly.schnorrbusch@rriwest.com and cc your ADOS and RVPO with your answers to the following questions.

1. Do you have truck parking?

2. If yes, any notes about the space: (i.e. only if available, adjacent grass lot, etc)

3. Would you like to submit your inn for inclusion in an upcoming Trucking Promotion email?

4. If yes, send at least 2 photos of the space to be sent; make sure the pictures are crisp/not blurry and would provide a good visual for the guest when included on the flyer.

5. Anything else you want shared: (i.e. ¼ mile from X Truck Stop, 24-hour restaurant next door, etc)

Please respond by Friday December 23th with your truck parking info.

As we close out the year, it is a good time to send a note, a thank you, or some good cheer to your regular guests, your inn’s top producers, and current crew business. It can be a simple letter and candy cane left in the room before your regular checks in next time. Perhaps you send an email or holiday card with a thank you to the accounts who stay with you regularly. Make a phone call to that company you’d really love to win more business from in the new year. Remember that gratitude doesn’t have to cost more than a few minutes of your time and it goes a long way.

We see the hard work you put in every day, the sales leads you submit, and the great service you continue to provide, even when things get challenging. We appreciate you so very much.

THANK YOU. We wish you all a happy holiday season!

Sincerely,

Dawn, Cara, Lynette, and Kelly

HR Update

You should have received an email last Friday, December 9th explaining our 2022 Performance Review and Merit Increase worksheet.

As many of you may know, during the covid pandemic, employee reviews were one of many business processes that were put on hold, and merit increases were handled a little differently based on the challenges of the 2020/2021 labor market. But, as many other business processes at RRI West have returned to normal in the past year… so too should our performance process and merit increase approvals! Performance Appraisals, while time consuming, are an important piece to retention of our most valuable asset… our employees! Holding them accountable to their job and rating them on their initiative (or lack thereof) among other key competencies are all crucial components to building passion within our team in the coming year!

Please refer to the 12/9 email from Stephanie that contains all of the information you need to know over the next 4-6 weeks. The best part? Any employee who is eligible and approved for a merit increase will see that raise in their January 20, 2023 paycheck. This is the earliest we’ve ever been able to process these important increases and get them into the employee’s hands!

KEY UPCOMING DATES

12/10/2022: Reviews are available in UKG

1/8/2023: All Performance Reviews must be entered into UKG

1/21/2023: All Performance Review discussions must be completed and all reviews will be avialiable for employees to reference within their UKG account.