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Rising Together –
Leadership in Every Stay



Integrity | Accountability | Empathy | Passion

As summer winds down, it’s essential for hotel maintenance teams to conduct a thorough inspection of property systems and equipment to ensure everything is functioning efficiently and safely ahead of the fall season. High temperatures, increased occupancy, and frequent use during the summer months can place additional stress on building infrastructure. Proactive maintenance now can prevent breakdowns, safety issues, and unnecessary costs later.


Key Maintenance Areas to Review:

1. HVAC Systems:
  • Clean or replace air filters in guest rooms and public areas.

  • Check for refrigerant leaks, clogged drain lines, or corrosion.

  • Test thermostats for accuracy and recalibrate if necessary.

  • Inspect fan motors and belts for wear and tear.


2. Exterior Lighting and Signage:
  • Replace any burned-out bulbs on pathways, entrances, and parking areas.

  • Test light sensors and timers to ensure proper dusk-to-dawn functionality.

  • Clean lenses and remove obstructions that may dim illumination.


3. Doors and Weather Seals:
  • Inspect weather stripping on guest room and exterior doors for damage or gaps.

  • Replace worn seals to prevent drafts and energy loss.

  • Check door closers and hinges to ensure smooth operation


4. Sidewalks, Stairs, and Handrails:
  • Look for cracks, shifting, or uneven surfaces that could pose trip hazards.

  • Tighten or replace loose handrails.

  • Pressure wash surfaces to remove dirt, mildew, and slippery buildup.


5. Laundry and Mechanical Rooms:
  • Clean dryer vents to prevent lint buildup and reduce fire risk.

  • Check water heaters for sediment buildup or corrosion.

  • Inspect utility connections, valves, and emergency shutoffs.


6. Pest Prevention:
  • Seal cracks around the foundation, doors, and windows.

  • Inspect garbage areas and ensure containers are tightly sealed.

  • Schedule routine pest control if not already in place.

 

Documentation:

All inspections, repairs, and service needs should be documented. Consistent documentation ensures that work orders are tracked and completed in a timely manner, while also supporting compliance and audit-readiness.Maintaining high standards year-round requires attention to seasonal transitions. By taking the time to complete these detailed checks, your property will remain safe, efficient, and guest-ready as we move into the fall season.Thank you for your continued commitment to excellence and safety across all properties.

  • Maintenance & Construction
  • Aug 28

Your Day-to-Day Point of Contact for all your service needs and questions.


Phone: (888) 625-5323

Customer Care Representatives are available M-F, 7am – 8pm and Saturday, 7am – 3:30pm EST.  Your customer ID is RRF


Chat:

Available 24/7 for self-service pickups &

ETA requests. 


Portal:

Available 24/7 for self-service pickups

And ETA requests. Register for access at wm.com/national


For Service Escalations & After -Hours Emergencies, call (888) 625-5323

  • Request a Pickup

    • Empty & Return for Open Top or Compactor

    • Open Top Removal

    • Extra Pickup of Dumpsters

    • Bulk Pickups

  • Order an Open Top

    • Emergency & Non-Emergency

  • Get ETAs for Service

  • Check Schedule Details

  • Order Dumpster Lids, Locks or Wheels

  • Report a Missed Service

  • Compactor Repairs

  • Relocations



Maintaining appropriate room temperature settings is critical to guest satisfaction and energy efficiency. We continue to find guest rooms with HVAC settings that don’t match the weather—such as A/C running on cold days or heat set too high in unoccupied rooms.


This impacts guest comfort, increases energy costs, and places unnecessary strain on HVAC systems.


To ensure consistency and reduce avoidable maintenance calls, please follow the guidelines below:


Room Temperature Guidelines


Occupied Rooms (Based on Guest Preference):

  • Allow guests to control their comfort—but ensure systems are working correctly.


Unoccupied Rooms (Default Settings):

  • Winter: Set thermostats to 68°F – Heat

  • Summer: Set thermostats to 72°F – Cool

  • Mild Weather: Set to Auto or Off if weather permits.


Common Mistakes to Avoid


  • Leaving HVAC set to “Air” mode when it’s already cold outside.

  • Setting heat to 75°F or higher in empty rooms.

  • Turning systems completely off during extreme weather (can lead to damage or discomfort).

  • Not resetting the thermostat after maintenance or inspections.


Pro Tips for Staff


  • During daily room checks, confirm thermostats are seasonally appropriate.

  • Remind team members of our seasonal settings—especially during shift changes or new hire training.

  • If a thermostat seems unresponsive or off, report it to maintenance.


Need a refresher on HVAC troubleshooting?


Review the March 2025 PM Newsletter, which includes detailed guidance on common HVAC issues like clogged filters, vent blockages, and thermostat calibration in WHG University.


Let’s work together to keep our rooms comfortable and our systems running efficiently.


For questions or support, contact your RFPM.

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