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Rising Together –
Leadership in Every Stay



Integrity | Accountability | Empathy | Passion

Maintaining appropriate room temperature settings is critical to guest satisfaction and energy efficiency. We continue to find guest rooms with HVAC settings that don’t match the weather—such as A/C running on cold days or heat set too high in unoccupied rooms.


This impacts guest comfort, increases energy costs, and places unnecessary strain on HVAC systems.


To ensure consistency and reduce avoidable maintenance calls, please follow the guidelines below:


Room Temperature Guidelines


Occupied Rooms (Based on Guest Preference):

  • Allow guests to control their comfort—but ensure systems are working correctly.


Unoccupied Rooms (Default Settings):

  • Winter: Set thermostats to 68°F – Heat

  • Summer: Set thermostats to 72°F – Cool

  • Mild Weather: Set to Auto or Off if weather permits.


Common Mistakes to Avoid


  • Leaving HVAC set to “Air” mode when it’s already cold outside.

  • Setting heat to 75°F or higher in empty rooms.

  • Turning systems completely off during extreme weather (can lead to damage or discomfort).

  • Not resetting the thermostat after maintenance or inspections.


Pro Tips for Staff


  • During daily room checks, confirm thermostats are seasonally appropriate.

  • Remind team members of our seasonal settings—especially during shift changes or new hire training.

  • If a thermostat seems unresponsive or off, report it to maintenance.


Need a refresher on HVAC troubleshooting?


Review the March 2025 PM Newsletter, which includes detailed guidance on common HVAC issues like clogged filters, vent blockages, and thermostat calibration in WHG University.


Let’s work together to keep our rooms comfortable and our systems running efficiently.


For questions or support, contact your RFPM.

As part of our ongoing efforts to modernize our properties and improve both appearance and energy efficiency, we’re rolling out a Coach Light Modernization Process.


This quick video walks through the simple process of upgrading your coach lights by replacing the internal ballast and converting the unit to LED. It’s a straightforward swap that offers big benefits.


💡 Why This Matters:

  • Improves nighttime curb appeal – Brighter, cleaner, more consistent lighting

  • Energy-efficient – LED draws significantly less power

  • Longer-lasting – Reduces maintenance needs and replacements

  • Cost-effective upgrade – Minimal labor and material costs


🛒 How to Order:

Parts are available via HD Supply. Use the item below:

  • Satco® Medium Base Socket Adjustable Key Phenolic Black Pack Of 6 - PART 314805

  • Maintenance Warehouse 9 Watt A19 Led, Medium, Frosted, 3000k (24-Pack) - PART 346460


⚠️ Safety First: Always Turn Off Power Before Electrical Work

Before starting any electrical work—whether it's replacing a ballast, installing a light fixture, or checking a connection—make sure the power is turned off at the breaker. This simple step prevents shocks, injuries, and potential damage. When in doubt, double-check before you touch!

At Universal Vending Management, we’re dedicated to keeping your guest amenities running smoothly. Whether it’s for guest laundry services or vending machines, we’re just a call or email away.


Quick Contact:


If you experience any issues with laundry facilities or vending machines, don’t hesitate to reach out. Our team is ready to assist you and ensure your guests have a seamless experience!



Keep this flyer handy to ensure you have the contact information you need whenever you need it!


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