Refurbished PTAC Purchase Program

Early this year we began a test of purchasing refurbished PTAC units. We partnered with PTAC 4Less, the only company that offers refurbished PTAC units shipped nationwide and backed by a 6 month warranty. PTAC 4 Less built their reputation of quality on 17+ years of experience. In general, these units are half of the cost of a new unit, which creates massive savings for RRI West. Keep in mind these are used, refurbished units so they will not be perfect, but they will be in good working order, and ready to be installed – and the cost is half that of a new unit! The test is going well with only a few hiccups that were quickly resolved so we will continue this test throughout the coming months and will not be purchasing new PTACs until further notice. Should you receive a unit that is defective there is a simple warranty process to follow. Please consult your RFPM if you have any questions about this program. On a side note, a non-working PTAC unit at your hotel should never be removed from the sleeve and left open – it is better to have a non-working unit in the sleeve than none at all.

Guest Supply Territory Managers

Did you know that you have a TM to help you locate items, check on orders and invoices, and more? Please use the link here to locate your Guest Supply Territory Manager.

Guest Supply Territory Manager by Inn.xl

Download XL • 45KB

Freight Costs

I’m sure you’ve noticed the huge increase in freight costs on many of the items you purchase in order to return rooms from Out of Order. The cost of moving a 40 foot container from China to the Los Angeles is up 34% since the beginning of this year, and up 228% higher than the same period last year. The global supply chain issues are a result of the many side effects of COVID 19. Demand for many products not made in the U.S. has been up since last year, creating a shortage of product. Along with a container shortage in Asian ports comes even more issues getting product from China to the U.S. Freight is slow too because it sits in the port longer, waiting to be unloaded due to shortages in labor and the equipment used to unload containers. Then of course the rising fuel costs and you can see why we’re paying such high freight rates. Our vendors have been made aware that we expect them to seek the best value in freight for our RRI West properties. We continue to look for vendors who manufacture their products in North America, thus the introduction of the Danby combination refrigerator/microwave units this year which are made in Canada and warehoused in various locations in the U.S. We are committed to working to save you money wherever possible and appreciate your patience!