New Amenity Rollout: Room Service + Digital Guest Directory Now at Every RRI West Property!

We’re excited to announce an expanded partnership with Order Inn that will bring a custom digital guest directory and 24/7 room service to every single RRI West property!

What’s New?

Order Inn has been a trusted room service partner to Red Roof Inns nationwide for over 20 years, including many of our own RRI West properties. Now, they’ve expanded their reach to cover every RRI West Property, ensuring that all our guests can enjoy this valuable amenity.

And there’s more—Order Inn has developed a modern, digital guest directory tailored specifically for each of our properties. This new platform combines essential hotel information with easy access to room service, creating a seamless and elevated guest experience.

Cost to You?

Zero. This service is provided at no cost to your hotel. It’s a win-win—enhanced guest satisfaction with no additional expense.

What You Can Expect:

• Fully covered room service availability at every location

• Custom digital guest directory pre-loaded for your Inn

• 24/7 live customer service and a 100% guest satisfaction guarantee

• Installation support and a dedicated implementation team to assist you

Rollout Timeline:

Within the next 7 days, each Inn will receive a call from the Order Inn implementation team to coordinate the arrival and setup of the new combined Room Service / Guest Directory displays for your rooms.

If you haven’t had Order Inn in the past or if you have any questions, their team will walk you through everything to ensure a smooth, no-stress rollout.

Let’s continue to raise the bar for our guest experience—this is another great step forward.

Early CheckIn/Late CheckOut Posting

Below is the Early CheckIn/Late CheckOut Posting/Policy be sure to post at the front desk (Print in Color):

Late-Early FP Posting 3PM.pdf

Download PDF • 83KB

Late-Early FD Posting 4PM.pdf

Download PDF • 82KB

Celebrating Excellence: RRI West PLUS Properties Shine in Q3

It is with immense pride and joy that we extend our warmest congratulations to all our RRI West PLUS properties. Your unwavering dedication, tireless efforts, and relentless commitment to excellence have propelled us to new heights, and it's a moment to savor.

In the dynamic world of hospitality, delivering exceptional service and quality are not mere goals; they are our defining attributes. Your exceptional performance has elevated RRI West and ensured that we consistently provide exceptional experiences for our guests.

The numbers speak for themselves, and they paint a picture of remarkable success. In Q3, you have not only met but surpassed the Minimum Q Score of 65.3 set by the brand. This is no small feat, and we commend each and every one of you for your relentless pursuit of excellence.

In the spirit of celebration, we'd like to highlight the outstanding achievements of some of our properties. In Q3, they achieved the Highest Overall QScore:

1. RRI305 - Red Roof PLUS+ Boston - Logan: 82.5

2. RRI258 - Red Roof PLUS+ Austin South: 80.3

3. RRI193 - Red Roof PLUS+ West Springfield: 78.2

4. RRI237 - Red Roof PLUS+ & Suites Naples Downtown-5th Ave S: 77.3

5. RRI262 - Red Roof PLUS+ Columbus Downtown-Convention Center: 75.7

These properties have set an exceptional standard, and we applaud their remarkable performance.

In addition to recognizing our top performers, we also want to celebrate progress and growth. Therefore, we'd like to acknowledge those properties that achieved the Most Improved QScore in Q3:

1. RRI263 - Red Roof PLUS+ Washington DC - Rockville: +35.0

2. RRI227 - Red Roof PLUS+ West Palm Beach: +28.8

3. RRI135 - Red Roof PLUS+ St Louis - Forest Park/ Hampton Ave: +21.9

4. RRI195 - Red Roof PLUS+ Chicago - Naperville: +18.5

5. RRI193 - Red Roof PLUS+ West Springfield: +15.0

These properties have showcased remarkable progress and dedication to enhancing the guest experience, and we commend them for their impressive achievements.

Your hard work and dedication have been the driving force behind our collective success in Q3. The future holds even more promise, and we eagerly anticipate what you can achieve in the coming quarters. Together, we will continue to raise the bar and provide exceptional experiences to our valued guests.

Once again, congratulations to all our RRI West PLUS properties. Your commitment to excellence is truly commendable.