NEW TIP CARDS headed your way!

These new cards are laminated heavy card-stock and will accommodate a dry-erase marker for each housekeeper to put their name on the blank line.  To ensure success for your team, please follow these easy steps:

When the tip cards are received, make sure you place a new card in every room.  Cards should be received by 9/5/2025.  Each housekeeper should have a dry-erase marker on their cart.  They should write their name clearly and legibly on the tip card.  Cards should last a while, but make sure housekeepers are checking each day that there is a card in the room and that their name can still be read easily.  If not, they should either rewrite their name or replace the card if needed. 

To ensure consistency across all RRI West locations, these cards replace all previous versions that may be in the rooms: envelopes, stickers, paper copies, etc.  Have questions? 

Please email David.gossard@rriwest.com.  A huge shout out to Gina and Karli and their teams for testing these at both Columbus Downtown and OSU! 

Hurricane Quick Facts for Hotels

Stay informed and prepared during hurricane season. Use this one-page reference to understand key facts, forecast outlooks, and warning terminology.

Hurricane Season Dates

• Atlantic Hurricane Season: June 1 – November 30

• Peak Activity: Mid-August through late October

• Regions Affected: Gulf Coast, Southeastern Seaboard, and occasionally inland properties

2025 NOAA Forecast

• 60% chance of an above-normal season

• Anticipated increase in storm frequency and intensity

• Important for all properties to proactively review emergency procedures

Hurricane Wind Categories

• Category 1: 74–95 mph – Minor damage possible

• Category 2: 96–110 mph – Moderate damage

• Category 3: 111–129 mph – Extensive damage

• Category 4: 130–156 mph – Severe damage

• Category 5: 157+ mph – Catastrophic damage

Watch vs. Warning

• Hurricane Watch: Conditions possible within 48 hours. Begin preparations.

• Hurricane Warning: Conditions expected within 36 hours. Finalize all storm prep and activate emergency plans.

Tip: Always monitor updates from NOAA (www.nhc.noaa.gov) and your local emergency management office.

RRI West Employee Handbook

The 2025 RRI West Employee Handbook was released to all employees last Friday, August 15^th via WHG University (special shout out to Training for making that happen!) Friendly reminder that all electronic acknowledgements are to be completed by September 30^th! If you or your employees have any questions on how to sign off, see the job aid below.

How to Acknowledge EE Handbook in WHGU.pdf

Download PDF • 382KB