CLC Payments & RediStay
- Training
- Jan 27, 2022
- 2 min read
Red Roof Inn has been accepting guests from CLC (Corporate Lodging Consultants) for decades. Only recently have we had to be responsible for applying the payment to the invoices through the RediStay Local Receivables Module.
For those who are accepting CLC guest, you are also using CLC’s WebCheckINN portal. WebCheckINN is how we let CLC know that a guest is staying with us by adding the guests’ information to receive payment from CLC. CLC sends the payment digitally (direct deposit) to our RRI West office. When the information is received then your property accountant will post the payment in your Local Receivables for CLC. Once you see the payment posted in the Detail Transaction Totals, then you need to apply the invoices for that payment.
How do I know what invoices are for that payment?
CLC generates a statement in WebCheckINN for that payment. It will list all the guest that payment is covering. It is important to verify that all CLC guest who have stayed with you are being billed through the WebCheckINN. If you do not have a guest listed, you can still submit the information for payment. Once it is past 60 days, you will need to fax the information to CLC for them to submit payment. CLCs main fax number is 316-636-9258.
How can I educate me and my staff on CLC?
CLC has training tutorials on WebCheckINN. Front Desk GSRs should complete Modules 1 – 4 (if applicable) during New Hire Onboarding, and GMs must complete Modules 1-6 annually. When you complete these tutorials your reputation score will improve with CLC, giving you an advantage to receive more reservations from CLC.
Please print the attached job aid on Balancing CLC in RediStay and share with your team. Or click on the links below for more available training tools and resources in WEST Edge.
CLC WebCheckINN User Guide click here
Balancing CLC in Redistay Job Aid click here
CLC – RediStay & WebCheckInn Job Aid click here
CLC – Corporate Lodging Consultants PPT click here
Send your questions regarding CLC, invoicing and posting payments to Training@whgeststay.com.
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