MIBE VIBE

December is always a month of reflection.  Sometimes panic sets in along with it.  What’s my review going to look like?  Did I achieve my goals?  Did I set any goals?  What do I still have left to do?  What’s next year going to look like?  These are all common questions that may be floating around in your head as we head into the final weeks of 2024.  Stress, relief, anxiety, happiness, exhilaration. It all gets mixed together, like the wrapping paper on the living room floor on Christmas morning.

In partnership with the original MIBE VIBE, from Anthony Lambatos, you can really put your mind at ease by focusing on the year that’s ahead and not dwell on what you’ve left behind.

Adapted from Anthony: “As the snow begins to fall and winter sets in here in Colorado, a new ski season kicks off for me.  And thanks to Warren Miller (a famous ski and snowboarder filmmaker) who said, “If you don’t do it this year, you’ll be one year older when you do”, I find myself thinking critically not just about the next few months, but the year ahead and what I want that to look like.  What are the markers of change in our life throughout the year?  (like the seasons that most of get to see!).  I encourage you to lean into the change and take stock of where you want to go and what you want to accomplish.  Are you in the same place you were a year ago?  Is there something you’ve been putting off?  And are you moving closer to your dreams and ambitions, or are they getting further out of reach?

There is always time to start something new.  Whether it be December 18th, January 1st, or June 1st.  I recently came upon a great quote.  If Plan A doesn’t work, there are 25 more letters in the alphabet!  Start somewhere.  Recruit others to help you and motivate you!  Write it down to make it real!  What has helped me?  I like to, kind of, create a theme each year for myself that mentally helps create the motivation for my year.  (and of course, in true Stephanie spirit... it has to rhyme).  Maybe this will help you too!  2023 was “Focus on me in 2023”.  2024: Focus on my core in 2024.  So, what have I chosen for 2025? 

Strive and Thrive in 2025!

Happy Holidays everyone!  Here’s to the New Year!!

On The Move

Alex Ramos-Cortes, GM, Jacksonville FL

Welcome back Alex Ramos-Cortes!  We are thrilled to have Alex Ramos-Cortes back to RRI West as a GM in Jacksonville.  As we bid farewell to Jo Myers last month, we knew we had big shoes to fill to keep the Jacksonville property going strong... and we knew just where to look!  Alex was previously with Red Roof as our Assistant General Manager at the Gainesville location where he was able to get his feet wet in the world of management. While he resigned in late 2021 to seek new opportunities, still in hospitality and customer service - he is so excited to be back at RRI West!  

Alex has hit the ground running after training and is ready to focus on his Q-score, deep cleaning rooms, and getting a handle on what his guests are saying using the review recommendations summary report.  We see great things for Alex in 2025!

Gina Moyer, GM, Columbus Downtown and Ohio State

Gina Moyer continues to excel with RRI West.  For those who don't know her full story... she actually started out in our Design and Construction department at our corporate offices back in 2012! Out of personal interest, Gina asked if she could attend our Inn Management training program... and she was hooked! Gina quickly took on the Assistant General Manager role at the Columbus Downtown location.  And when the GM opportunity presented itself, she was the easy choice to step into that position!  She has truly put her heart and soul into the downtown location, creating a welcoming environment for our convention customers, and a family-like atmosphere for her team.  

We recently had an open GM position at our OSU property... and while we have not done it in a long time... we felt the opportunity was right for Gina to spread her wings, and share her secrets to success as a dual Columbus GM.  She will now oversee both locations.  Her spirit, drive and support teams at both properties will allow her to see successful results in 2025!  Congrats Gina! 

Holiday IT Tips

Just a couple of reminders as the holiday season continues through New Years... and scammers, hackers and such are out and about across the interwebs!

• Be mindful that company computers can be searched for information at any given time.  So please ensure you are being careful about what you are doing online, what you are searching for, what you are listening to, what you are watching.  This is true for every employee of RRI West.  Inappropriate internet searches, inappropriate music lyrics on You Tube or other musical platform, inappropriate conversations you may have via personal or company email may all be examples of things that may flag with our IT department, who are always on the lookout to keep us safe, and equally important... our company and guest data safe!

• Speaking of safety...  in the December issue of Under One Roof, the Brand helpdesk will be implementing a passphrase that will change monthly to help identify them more clearly to management and front desk GSRs.

• If Westmont support contacts the site (Currently only Bryan Henley, John Myers, Abdul Fall, Kevin Stewart, Emmanuel Miranda, Rudain Alhabbal and Brandon Lawn), they will state who they are upon contact. Typically, they only contact the property when the site has created a ticket or plan device replacement etc.

• Red Roof support does not manage the computers so it is highly doubtful they would need to contact a property for anything computer related unless some confusion on their end. The Westmont IT team would never be upset if a property questioned who they were upon calling, and they are more than happy to send an email to a property to validate their identity. 

  
  

Please review this important information with your front desk GSRs to ensure they know this important safety information from the IT department.