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VIP Passes - Whats Different?

  • Training
  • Dec 1, 2020
  • 1 min read

Updated: Apr 12, 2021

In the past, VIP Passes were set at a flat rate of $49.99 and were tax exempt. Now that we are RRI West, this process has changed. Whether reserving a room or checking in a guest, you and your front desk staff will now be accepting VIP Passes at the BAR rate and posting taxes. It’s important to train your front desk staff on the proper procedures. Refer to the VIP Pass Job Aid for step by step RediStay procedures located in WEST Edge.


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