Mental Health Matters in Hospitality

The hospitality industry is fast-paced and demanding, often requiring long hours, emotional labor, and constant problem-solving. Amid all this, it's easy to overlook an essential element of well-being: mental health.

Promoting mental wellness is not only the right thing to do—it also leads to stronger, more resilient teams. When employees feel supported, they’re more likely to stay engaged, communicate openly, and perform at their best.

What Can GMs Do?

• Foster a supportive culture – Encourage open conversations and make it clear that mental health is just as important as physical health.

• Recognize the signs of stress or burnout – Fatigue, mood changes, or disengagement may be signs that a team member is struggling.

• Lead by example – Model healthy habits by taking breaks, managing stress constructively, and setting boundaries.

• Share resources – Whether it’s an employee assistance program (EAP), a local support hotline, or simple wellness tips, make resources easy to access and judgment-free.

What Can Employees Do?

• Speak up if you're feeling overwhelmed – It’s okay to ask for help. Talk to your supervisor or someone you trust.

• Take short breaks when needed – A few minutes to breathe or reset can go a long way.

• Look out for each other – If you notice a coworker struggling, check in. A simple “Are you okay?” can make a difference.

• Use available resources – WHG University has wellness courses available or ask your manager about other support options.

A Healthy Team is a Strong Team

Mental health isn’t a one-time conversation. It’s an ongoing commitment to care, communication, and support. When everyone—from leadership to front desk to housekeeping—is involved, we create a work environment where people feel safe, valued, and empowered to succeed. Page 2 of 2

Mental Wellness Matters: Explore the May Learning Collection

WHG University is spotlighting Mental Wellness this month with a curated collection of courses that support stress management, resilience, and overall well-being.

Team members can explore topics such as:

• Employee Wellness and Well-Being in the Workplace

• Managing Stress (with translations available)

• Resilience: Personal and Team Strength

• Personal Financial Stress and Wellbeing

These resources are accessible to all employees and provide meaningful strategies for navigating challenges both on and off the job.

In addition, users can create a custom AI Playlist by searching for topics that interest them—from burnout prevention to work-life balance. This allows for a more personalized learning experience.

Supporting mental wellness in the workplace not only builds stronger teams—it creates a culture where people feel safe, seen, and valued.